Privacy Policy

Last updated: 3rd June 2025

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At JetEx Simulation (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.jetexsimulation.co.uk (the “Site”).

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1. Information We Collect

We may collect the following personal data:

• Name and contact details

• Order and payment information

• Email marketing preferences

• Website usage data (via cookies and analytics)
   

2. How We Collect It

We collect information when you:

• Place an order

• Submit a form

• Subscribe to marketing

• Browse our website
   

3. How We Use Your Information

We use your data to:

• Process your order and provide support

• Respond to enquiries

• Send marketing emails (only if you’ve opted in)

• Improve our services and site performance

We do not sell your personal data.

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4. Marketing Consent

We only send marketing messages if you’ve opted in (e.g. via a checkbox at checkout). You can unsubscribe anytime via the link in our emails or by contacting us.

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5. Sharing Your Data

We only share your information with trusted third parties that help us operate our business, including:

• Payment processors (e.g. Wix Payments, PayPal)

• Email tools (e.g. Wix Email Marketing)

• Website analytics (e.g. Google Analytics)

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6. Your Rights

Under UK and EU data laws, you have rights to:

• Access, correct or delete your data

• Restrict or object to processing

• Withdraw consent for marketing

• Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us.

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7. Cookies

Our site uses cookies to improve user experience and gather analytics. You can control your cookie preferences through your browser or the cookie banner.

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8. Data Retention

We retain data only as long as needed for legal, operational, or support purposes.

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9. Contact

If you have questions about this policy or your data, please contact us.

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